Log in to your account and go to your Account Dashboard Click Download Prices, choose the brand you need, and click on "Download", and the Excel file will download automatically.

Please note: You can download prices for up to 10 brands per day.

Yes, you must sign up for an account to see wholesale prices and access each brand's product catalog. Sign-up is completely free and takes less than a minute.

The Minimum Order Quantity (MOQ) per brand starts at $500. However, for most brands, the MOQ is $1,000 or higher. You can find the specific MOA for each brand in our Catalog. Besides, you must order each product according to its box quantity. Each item box quantity is different and stated on the product page.

The Minimum Order Amount (MOA) per brand starts at $500. However, for most brands, the MOA is $1,000 or higher. You can find the specific MOA for each brand in our Catalog.

No, you cannot. Each brand must be ordered separately, with one brand per order. This approach helps you and us efficiently track and manage each order. Since each brand is supplied by a different company with different pricing and terms, mixing them would lead to confusion.

However, payment, packing, and shipping can be combined for all orders.

No, you cannot order below the MOQ for each brand. You must follow MOQ, or else you will not be allowed to complete your purchase.

No, you cannot order less than the box quantity for each product. You must order by box and box quantity of each item.

Orders exceeding $5,000 per brand may qualify for additional discounts on top of the discounted wholesale prices. The exact discount percentage depends on the brand and total order value. If the order does not meet this threshold, the wholesale prices shown on the website are final.

To request an extra discount on qualifying orders, please save your order as a draft and Contact us with the order number. Our sales team will review it and consult with senior management to confirm extra discounts.

You may be missing some required account details, such as your shipping address. Please log in and visit your Account Dashboard to check for any pop-up notifications requesting additional information. Once your account is fully updated, you'll be able to add products to your cart and proceed with your order.

If you still not able to add products to the cart, please Contact us .

To reorder a previous purchase, go to your Account Dashboard and select Order History. In the "Actions" column, click the three dots and select Reorder from the pop-up window. The products will be placed in your cart, and you will be redirected to the checkout page. Simply click on confirm order to place it.

▶

How to reorder the tutorial

We can't tell you the expiry date as we don't keep the stock. All items are sourced from brands head office upon receiving your order and that's why we assure the freshness of our goods. All our products are fresh with expiry dates between 2-3 years ++. Please note that there are some products with short shelf life from the manufacturer itself, such as Face Masks.

It is impossible to know the stock situation with the brand's head office or their distributor. The stock situation changes every hour as they process orders, so there is no way to get any reliable information.

We only know the stock situation when the order is confirmed and goods arrive at our warehouse.

No, we do not keep stock for most items. Instead, we source the freshest and latest versions directly from the brand's head office or authorized distributor to ensure a longer shelf life. However, we do carry a limited stock of popular, fast-moving items. These are marked as "Ready Stock" on the website and can be shipped within 2-3 days after payment is received.

All Korean cosmetics are shipped from South Korea, while Japanese cosmetics are shipped from Japan and the Ordinary from our Hong Kong office. You are provided with the tracking number, and you can track your order from the origin to the destination.

Korean cosmetic orders take around 1-2 weeks, while Japanese products take 2-3 weeks. Since we sell 100% made and sold-in-Japan versions of products, which are extremely hard to source and not allowed to export, that's why they take a little longer.

To find the best-selling products/ brands in your country or any other country, please visit your account and click on Analytics in the left column. Scroll down till you see What others buying. Here you can find the best-selling products and brands in your country and globally.

You can filter out the country to find the best-selling products in that specific country. There you can see which brands & products have been ordered and how many times.

▶

Finding The Best-sellers on a Desktop

How to Find Best Sellers on Mobile

No, Discontinued or Not Available items cannot be ordered. If a product is marked as discontinued, it means the brand has permanently stopped manufacturing and distributing it. These items are no longer available for wholesale or retail purchase.

We've proudly provided 100% authentic Korean and Japanese cosmetics for over 12 years. We never compromise on the authenticity or freshness of the products we supply.

But don't just take our word for it—check out Reviews from our loyal customers on Google, TrustPilot, ResellerRatings, Facebook, and more.

If needed, you can request a Certificate of Origin (COO) issued by the Korean Chamber of Commerce (a $20 government fee applies per certificate). COOs are available for many brands, though not all. Please request it before making payment, as we need to follow certain procedures and obtain documents from the brand HQ or distributor. We can provide COO for limited brands of Japanese cosmetics as well.

Below you can see a sample of a Certificate of Origin issued by the Korean Chamber of Commerce.

Unfortunately, no. Most brands do not offer free samples for wholesale orders, as samples are typically intended for their retail shops. If a brand includes samples in your order, we will ship them to you as received — we do not remove them.

However, you can purchase samples for certain brands. Simply visit the brand page you're interested in, use the filter on the left side, and select "Samples" under the category section. If available, the sample items will be displayed. Please see below screenshot for reference.

To continue with your draft order, please visit your Order History, locate the order by order number. In the "Actions" column, click the three dots and select Reorder from the pop-up window. The products will be placed in your cart, and you will be redirected to the checkout page. Simply click on confirm order to place it.

▶

How to continue with the draft order

If you are unable to find your desired brand or product, please Contact us . We can help to find that brand and /or product and list it on our website for you to order.

Yes, you can cancel your order until you have made the deposit and your order is not yet up for processing. Once the deposit is made and the order is under processing or it's ready, you are unable to cancel or refund.

Once your order is marked as "processing," we're unable to make any changes or cancellations. This is because we've already sent it to the brand's head office or distributor, and they do not allow modifications after that point. Most brands only accept orders once a week and ship them on a specific day next week, during which they don't offer updates or any support.

No, we don't offer customization or OEM services. As a wholesaler, we sell ready-made products from third-party brands and are not involved in manufacturing.

We don't restrict where you sell the products you purchase from us. However, we cannot provide documents like LOA or brand authorization, which are only issued by the brand's head office to their official distributors overseas. We also do not disclose our supply chain documents. If such documents are required from you by Amazon, we kindly ask that you do not proceed with ordering from us.

No, we do not provide product images, descriptions, or related content for listing on your website. To avoid copyright issues, we highly recommend creating your own images and writing original content.

Sorry, we don't offer dropshipping. We recommend buying at wholesale instead—it gives you better profit margins and faster delivery to your customers since items are at your hands, which is important for growing your business.

We do not accept refunds or returns of any order. Return will only be accepted or settled in case a wrong item is sent to you.

The following shipping methods are currently available for Korean cosmetics orders from South Korea:

1. 1. DHL
2. 2. FedEx/TNT
3. 3. EMS
4. 4. Aramex
5. 5. LBC
6. 6. UPS
7. 7. Door-to-door Incl. Customs (for limited countries) Check List
8. 7. Local delivery

Note: Available shipping methods will show up during checkout under the "Shipping Options" section.

The following shipping methods are currently available for shipping Japanese cosmetics from Japan:

1. 1. FedEx/TNT
2. 2. UPS
3. 3. EMS Japan
4. 4. Sea Shipping (for large orders)

Note: Available shipping methods will show up during checkout under the "Shipping Options" section.

The shipping fee is calculated based on the actual weight of your order and is finalized once your items are packed and ready to ship. However, you can get an estimate during checkout.

On the checkout page, under Section 4: Shipping Options, click "Estimate shipping fee" next to your preferred courier. A pop-up will display the estimated fee.

Unfortunately, we can't give you the exact weight or packing list before your order is packed. Some products do have estimated packing or gross weights listed on their product pages. Once your order is ready and packed, we'll provide the full packing list and actual weight.

DHL/FedEx/TNT/UPS, etc., takes 3-10 days to almost all countries, while shipping by EMS takes around 3 to 10 days to over 100 countries. If shipped via air, your parcel shall arrive within nine working days anywhere in the world unless it is held by customs. Shipping via sea takes a longer time, somewhere between two weeks to one month or more.

To track your shipment, follow these steps from your Account Dashboard:

1. 1. Click on "Order History"
2. 2. Click the number under the "Boxes #" column
3. 3. Click the tracking number under the "Tracking Number" column

Yes, you have to shoulder the shipping fee. Our prices are EXW [Ex-work], which means it's only the price of the goods at our warehouse. No other cost is included in the prices, like shipping fees (local or international), VAT, etc.

Yes, we can provide a Certificate of Origin (COO) issued by the Korean Chamber of Commerce for most brands. The fee is $20 per certificate (set by the government). If you need a COO, please let us know before paying your deposit, as we must follow specific procedures and request documents from the brand's head office or distributor.

Please note: Since the declared value must be listed on the COO, we cannot under-declare shipments that require one. We can also issue COOs for some Japanese brands.

Below you can see a sample of a Certificate of Origin issued by the Korean Chamber of Commerce.

Yes, you can engage your forwarder. We will make delivery within South Korea or Japan to your forwarder's warehouse. Once the goods are delivered, you have to deal with your forwarder directly afterward.

In the case of Japanese cosmetics, your forwarder must use our company documents to prepare an export declaration or else 12% VAT for local sales will be charged. You can consult with your forwarder, as all forwarders can prepare export documents.

Our wholesale prices are based on EXW (Ex-Works) terms, which means the price includes only the products at our warehouse. Shipping, handling, customs, and other related costs are not included and must be paid separately.

However, we can assist with shipping through various couriers or freight forwarders, and you'll pay the applicable shipping fees in addition.

Yes, we can deliver locally in South Korea or Japan. In the case of Japan, if the goods are not exported under our company name, 12% VAT will be charged.

The estimated local delivery fee is below:

Note: These prices may change without prior notice.

We do very safe, secure, and strong packing for all overseas shipments to make sure that the goods arrive with you, safe and sound.

Aerosol products are pressurized (like sprays or mists) and are not allowed on planes due to safety risks (can blast under pressure). If you want to order them, they must be shipped by sea only. While sea shipping is feasible for large orders only or otherwise the shipping fee could be pricey.

Sorry, we don't offer free shipping. Shipping costs are based on the total weight of your order. However, we offer discounted shipping rates through our corporate accounts with major couriers like DHL, FedEx, TNT, and EMS.

You must Contact us within five days of receiving your items. Any claim afterward will not be entertained. Sometimes, products are renewed and their packaging is changed, or they have an additional gift item along. Such cases are not treated as the wrong item.

In case of damaged items, you have to provide us with the pictures of the damaged items and the outer carton boxes. In general, the damage caused during transit must be claimed directly from the courier, and we can assist with this as well. Minor damage like pressed boxes or small scratches to the product boxes will not be entertained since the products are easily sellable.

In case of any dispute about products, payment, shipping or others, you must Contact us to report and discuss the dispute within 3 months of transaction time. Afterward, all transactions are assumed to be settled, and any dispute will not be entertained.

Those items marked as Q-Quick are the items that are in stock and ready to be shipped within 48 hours. In general, we do not keep stock for wholesale and always order from the brand's head office upon receiving your order. For the best-selling items, we keep the stock to supply quickly. Please note that most of these items are stocked in our warehouse, while some are in our distribution partner's warehouse. We assure you that there are no issues with expiry dates.

We handle customs for multiple countries through our shipping & and courier partners. More details can be found at our customs handling page.

Yes! We can under-declare your goods and issue you an undervalued invoice to reduce customs duties and taxes and make customs clearance smoother. Please let us know the amount you want us to declare before your order is shipped.

In case of a Japanese cosmetics order, we can under-declare by 20% only since the regulations are strict in Japan.

No, we do not put any invoice inside the box/carton. Invoices are only sent via email.

We can provide the following documents:

1. Invoice - Official invoice with billing and shipping details, and details of the shipper and consignee.
2. Packing List - Shows the packing detail of the items in your order, the number of boxes, and their weight.
3. Certificate of Origin - Issued by the Korean Chamber of Commerce ($20 government fee per certificate)
4. CPNP/SCPNP - Available for some items, as indicated on our website
5. MSDS - Available for some items, as indicated on our website

Examples of documents we provide

Yes, we can provide CPNP and SCPNP numbers for selected brands. Products with available CPNP or SCPNP registration are clearly labeled on our website.

Please note that CPNP/SCPNP numbers will be shared only after a confirmed order is in process. However, we are unable to provide any information about the Responsible Person (RP).

On any brand's catalog page, you can use filters to find products by CPNP, SCPNP, or Vegan labels for faster and more accurate selection.

CPNP/SCPNP filter example

We provide Material Safety Data Sheets (MSDS) for selected products. Products with available MSDS are indicated on our website, as shown in the screenshot below:

Screenshot showing MSDS availability indicator

The following payment options are currently available:

1. 1. Bank Transfer/ TT/ SWIFT Transfer
2. 2. Wise/Revolut/Remitly and similar services
3. 3. Western Union (bank transfer only, no cash pick-up)

You can also use our Wise affiliate link to receive your first transfer free for amounts up to $500.

Note: You may use any payment service that can send funds directly to our bank account. Many countries offer services similar to Wise, Remitly, or Revolut.

We require a 50% deposit to start processing your order, while the balance + shipping fee will be paid when the goods are ready. Note, we will not dispatch the goods until 100% payment is made.

We accept the following currencies:

• 1. USD
• 2. HKD
• 3. KRW (Korean cosmetics & food orders only)
• 4. JPY (Japanese cosmetics orders only)
• 5. PHP (Philippines orders only)
• 6. NTD (Taiwan customers only)

The Customer has to pay the transfer fee while we only count the net amount we received. Please make sure to remind your bank to transfer us the net amount and add charges to your account.

You may consider paying via Wise/Transferwise and get your first transfer free of up to $500 using our Wise affiliate link.

To make payments easier and help you save on transfer fees, we offer several convenient options, including Bank Transfer, Wise/Transferwise , Remitly, Revolut, and Western Union. Here's how to make the most of these options:

Transferwise

Wise/Transferwise is an excellent alternative to traditional Bank Transfers. You can pay them in your local currency, and they'll handle sending the funds to our overseas bank account. Transferwise offers competitive exchange rates and often charges lower fees than banks.

As a bonus, when you sign up using our Wise affiliate link , your first transfer of up to £500 is free!

Deposit Option

For those placing regular orders, a deposit option can be an effective way to save on fees. By making a larger upfront payment and keeping it as credit with us, you can avoid the fees associated with each transfer. Rest assured, your funds are safe with us, and we ensure full accountability for every penny you entrust to us. Your wallet in your account will show a complete record of your incoming and outgoing funds.

These options can help make your transactions more efficient and economical, leaving you more freedom to focus on what truly matters!

You must settle your deposit within 10days or else your order might be invalidated. In case of final payment, you must pay within 5 days, or else a warehousing fee based on per carton/day will be charged. If you have any problem with payment, please discuss it with us, and we can accommodate you.

You must settle your final payment as soon as possible once the final invoice has been issued. We will store your parcel for 1 week without any charge, but afterwards, you have to pay warehousing fees daily. In the worst case, if you did not pay in 2 months, your goods will be sold at a discounted price to redeem our funds. You will not be able to get any refund.

In case of out-of-stock or other issues, you need to refund the order. We strongly recommend keeping the funds as credit and using them for another order anytime in the future. In the worst case you want to refund, the transfer fee will be on your shoulders. We will refund the exact amount we received, regardless of the net amount you will receive after any transfer charges by the banks or PayPal. All USD or HKD payments will be refunded via PayPal only.

No, we don't accept PayPal as of now.

We don't accept credit or debit card payments for wholesale orders. However, you can use third-party services like Veem or Plastiq to transfer funds from your card to our bank account.

Please note: We are not affiliated with these services and are not responsible for their performance.

In case of any dispute about products, payment, shipping, or others, you must Contact us to report and discuss the dispute within 3 months of transaction time. Afterward, all transactions are assumed to be settled, and any dispute will not be entertained.

Yes, you need an account to see the wholesale prices.

Please click on the account icon on the top right of the screen and click on Signup. A pop-up window will open with a sign-up form. You may opt to use a Google account to sign up at our website by clicking Sign up with Google in the signup form.

▶

How to sign up for a wholesale account at Q-depot?

Yes! New customers receive a $20 welcome coupon when signing up on our website. This coupon is valid on your first order of $1,000 or more.

You can also check for any active coupons anytime by visiting My Coupons section in your account dashboard.

Yes, registering a wholesale account is completely free and takes a few seconds. Besides, after signing up, you will get a $20 cash coupon, which you can use towards your first order.

My wallet under the account dashboard is a place where you can see:

• - Your cash balance.
• - Record of all incoming and outgoing payments
• - Record of all payments used for your orders, either as deposits, final payments, or others.
• - Any other addition or subtraction from your account

To check wholesale prices in your currency, please change the currency at the top right of the page when using a desktop, or from the menu when browsing on mobile.

We support only the currencies available on our website. Once selected, all prices across your account, including order history and product listings, will reflect your chosen currency.

Note: All prices will change to USD at the checkout page. However, we accept payments in USD, HKD, KRW, JPY, and PHP and TWD.

The analytics section on the Account Dashboard gives you statistics about what you have been buying at Q-depot and also what others are buying from around the world. Analytics is divided into two parts.

1. Your ordering statistics:

Here you can see how many orders you placed with Q-depot and their total value, how many brands and products you ordered, and how much you saved with discounts. You can also see the top products and brands you purchased so far.

2. What others buying:

Here you can see the top-selling brands and products in other countries worldwide. You can also use the filter to check the best-selling brands and products for a specific country. This will give you a good heads-up on where and what to start with.

Note: All these statistics are real-time system-generated.

If you did not receive the verification link email, please follow the following steps:

1. 1. Check your junk/spam folder to ensure the email is not there.
2. 2. Make sure that you signed up with the correct email ID.
3. 3. Please request the link again, visit the login page, and click on login. system will prompt you if the account is not verified, click on send verification link again.
4. 4. If above doesn't help, please Contact us

Multiple consecutive order cancellations may result in automatic account suspension as per our policy, to prevent misuse by bots or non-serious users.

To reactivate your account, pay a deposit for any previous order. This deposit can be used towards past or future orders.

To reactivate your account, simply pay a deposit for any previous order. Once the deposit is received, your account will be activated. This deposit can be used towards past or future orders.

We have been in business since 2012. We are one of the pioneers of the Kbeauty Wholesale Online business in South Korea.

We are based in South Korea, Hong Kong, the Philippines, and Taiwan. While all Korean brands are shipped from Korea and Japanese brands from Japan, except the Ordinary, which is shipped from Hong Kong.

Please don't take our word for it, head over to Google and type " Q-depot reviews "And you will find a ton of genuine reviews from genuine buyers. Over the years most valuable thing we have earned is the positive customer feedback and reviews.

You may read our customer reviews on Google , Trustpilot , ResellerRatings , or Facebook .

With 500+ brands, 60,000+ products, and 100,000+ registered wholesale customers in 100+ countries, we are one of the biggest and top-rated wholesalers. For more reasons, please read ➞ here

We don't offer OEM/Private Label services. As a wholesaler, we sell ready-made products from third-party brands and are not involved in manufacturing.

We work Monday ~ Friday 9:00 AM - 6:00 PM GMT+8 and are off on Korean Public Holidays.