Frequently Asked Questions
Ordering
34 QuestionsPayments
11 QuestionsShipping
21 QuestionsCustoms
15 QuestionsAccount
11 QuestionsAbout Us
6 QuestionsOrdering Questions
To place a wholesale order, please browse our extensive catalog of brands and products. Add your selections to the cart, then proceed to checkout to complete your purchase. For a step-by-step visual guide, watch the tutorial below.
How to place a wholesale order tutorial
Log in to your account and go to your Account Dashboard. Click Download Prices, choose the brand you need, then click Download. The Excel file will download automatically.
Please note: You can download prices for up to 10 brands per day.
Yes, you must sign up for an account to see wholesale prices and access each brand’s product catalog. Sign-up is completely free and takes less than a minute.
The Minimum Order Quantity (MOQ) per brand starts at $500. However, for most brands, the MOQ is $1,000 or higher. You can find the specific MOQ for each brand in our catalog. You must also order each product according to its box quantity. Each item’s box quantity is different and is stated on the product page.
Box quantity refers to the number of units packed in one full inner box or carton by the manufacturer.
All brands must be ordered in full box quantities, for example 1 box, 2 boxes, and so on. Partial box orders are not accepted for wholesale purchases.
The Minimum Order Amount (MOA) per brand starts at $500. However, for most brands, the MOA is $1,000 or higher. You can find the specific MOA for each brand in our catalog.
Each brand must be ordered separately on our website because every brand is supplied by a different company with its own pricing structure and terms. Mixing multiple brands into a single order would create processing conflicts.
However, payment, packing, and shipping can be combined for multiple brand orders.
For ordering multiple brands in one go, you may use our Order by Excel Method, which supports up to 8 brands per submission.
No, you cannot order below the MOQ for each brand. You must follow the MOQ requirement or you will not be able to complete your purchase.
No, you cannot order less than the box quantity for each product. You must order by the full box quantity of each item.
Orders above $5,000 per brand qualify for additional discounts beyond the listed wholesale prices. The discount percentage depends on the brand and total order value.
For orders below this threshold, the prices shown on the website are final and cannot be negotiated.
To request an extra discount:
- Save a draft order.
- Share the order number with our team.
- We will confirm the additional discount percentage that applies.
Contact our sales team with your draft order number once you save a draft.
If you are unable to add products to your cart, it is usually due to one of the following reasons:
- Item unavailable or discontinued: Products marked as not available or discontinued are no longer open for purchase and cannot be added to the cart.
- Incomplete account information: Your account may be missing required details, such as a shipping address.
Please log in and review your details in your Account Dashboard. Once your account is fully updated, you will be able to proceed with your order.
If the issue still persists, please contact us for further assistance.
To reorder a previous purchase, go to your Account Dashboard and select Order History. In the Actions column, click the three dots and choose Reorder. The products will be placed in your cart and you will be redirected to the checkout page. Then click confirm order to place it.
How to reorder tutorial
We can’t tell you the exact expiry date because we do not keep stock for most items. All items are sourced from the brand head office after receiving your order, which helps us assure freshness. Most products have expiry dates between 2 and 3 years. Please note that some items have a shorter shelf life from the manufacturer itself, such as face masks.
It is impossible to know the exact stock situation with the brand’s head office or distributor in advance. Stock changes constantly as they process orders, so there is no reliable way to confirm it beforehand.
We only know the final stock situation when your order is confirmed and the goods arrive at our warehouse.
No, we do not keep stock for most items. Instead, we source the freshest and latest versions directly from the brand’s head office or authorized distributor to ensure a longer shelf life. However, we do carry limited stock of popular fast-moving items. These are marked as Ready Stock on the website and can usually be shipped within 2 to 3 days after payment is received.
All Korean cosmetics are shipped from South Korea, while Japanese cosmetics are shipped from Japan. The Ordinary is shipped from our Hong Kong office. You will receive a tracking number so you can follow your order from origin to destination.
Korean cosmetic orders usually take around 1 to 2 weeks, while Japanese products usually take 2 to 3 weeks. We supply 100% made-in-Japan and sold-in-Japan versions, which are harder to source and take a bit longer.
To discover the best-selling products, brands, categories, and wholesale buying trends in your country or any other market, please visit our Market Intelligence Dashboard.
Login is required to access the dashboard.
This is one of the first analytics platforms in the K-Beauty wholesale industry designed to give buyers a clearer understanding of real wholesale market demand across different countries and globally.
It helps resellers and importers identify trending brands, popular products, and market opportunities to make better purchasing and investment decisions.
In addition to global market insights, the dashboard also provides detailed analytics about your own account, including purchasing behavior, order history trends, and business growth insights over time.
No. Discontinued or unavailable items cannot be ordered. If a product is marked as discontinued, it means the brand has permanently stopped manufacturing and distributing it. These items are no longer available for wholesale or retail purchase.
We’ve proudly supplied 100% authentic Korean and Japanese cosmetics for over 12 years. We never compromise on product authenticity or freshness.
You can also check our reviews from customers across Google, Trustpilot, ResellerRatings, Facebook, and more.
If needed, you can request a Certificate of Origin issued by the Korean Chamber of Commerce. A $20 government fee applies per certificate. COOs are available for many brands, though not all, and you should request one before making payment because we need to follow specific procedures and obtain documents from the brand head office or distributor. We can also provide COO for limited Japanese brands.
Below is a sample Certificate of Origin issued by the Korean Chamber of Commerce.
We generally do not provide INCI or full ingredient lists for products.
This information is controlled by the brand or manufacturer, and in most cases, it is not shared with wholesalers.
For some products where ingredient details are available, they are already listed on the product page.
If the information is not shown on our website, you can usually find it through:
- The brand’s official website
- Product packaging or official catalogs
- Public sources such as online searches
No, we operate as a wholesale supplier, not an official distributor.
Our products are sourced directly from brand headquarters or through authorized distributors in Korea, ensuring authenticity and reliable supply.
Operating as a wholesaler allows us to stay flexible and supply 400+ brands globally without being restricted to specific brands or territories.
No, we do not provide marketing support.
As a wholesale supplier, we are not the official brand owner and do not have access to brand marketing materials, which are typically provided directly by brands to their authorized distributors in specific regions.
Unfortunately, no. Most brands do not offer free samples for wholesale orders because samples are usually intended for their retail shops. If a brand includes samples in your order, we will ship them to you as received and we do not remove them.
However, you can purchase samples for certain brands. Visit the brand page you are interested in, use the filter on the left side, and select Samples under the category section. If available, the sample items will be displayed.
To continue with your draft order, visit your Order History and locate the order by order number. In the Actions column, click the three dots and select Reorder. The products will be placed in your cart, and you will be redirected to the checkout page. Then click confirm order to place it.
How to continue with the draft order
If you are unable to find your desired brand or product, please contact us. We can help find that brand or product and list it on our website for you to order.
Yes, you can cancel your order until you have made the deposit and your order is not yet under processing. Once the deposit is made and the order is under processing or ready, you are unable to cancel or refund it.
Once your order is marked as processing, we’re unable to make changes or cancellations. That is because we have already sent it to the brand head office or distributor, and they do not allow modifications after that point. Most brands accept orders only once a week and ship them on a set day the following week, during which they do not offer updates or changes.
No, we do not offer customization or OEM services. As a wholesaler, we sell ready-made products from third-party brands and are not involved in manufacturing.
We do not restrict where you sell the products you purchase from us. However, we cannot provide documents such as LOA or brand authorization, which are issued only by the brand head office to official overseas distributors. We also do not disclose our supply chain documents. If such documents are required by Amazon, we kindly ask that you do not proceed with ordering from us.
Kindly note that LOA is not available for any other purpose as well.
No, we do not provide Certificate of Free Sale (CFS) or Certificate of Analysis (COA).
These documents can only be issued by the official brand owner or manufacturer. As a wholesaler, we do not have the authority to generate or distribute them.
No, we do not provide product images, descriptions, or related content for listing on your website. To avoid copyright issues, we strongly recommend creating your own images and writing original content.
Sorry, we do not offer dropshipping. We recommend buying wholesale instead because it gives you better profit margins and faster delivery to your customers since the items are in your hands.
We do not accept refunds or returns for any order. Returns are accepted only in cases where a wrong item was sent to you.
Shipping Questions
The following shipping methods are currently available for Korean cosmetics orders from South Korea:
- DHL
- FedEx/TNT
- EMS
- Aramex
- LBC
- UPS
- Door-to-door including customs for limited countries. Check list.
- Local delivery
Note: Available shipping methods will show up during checkout under the Shipping Options section.
The following shipping methods are currently available for Japanese cosmetics shipped from Japan:
- FedEx/TNT
- UPS
- EMS Japan
- Sea shipping for large orders
Note: Available shipping methods will show up during checkout under the Shipping Options section.
The shipping fee is calculated based on the actual weight of your order and is finalized once your items are packed and ready to ship. However, you can get an estimate during checkout.
On the checkout page, under Section 4: Shipping Options, click Estimate shipping fee next to your preferred courier. A pop-up will display the estimated fee.
Unfortunately, we are unable to provide the exact weight or final packing list before your order is packed.
Some products may show estimated packing or gross weight on the product page. Once your order is fully prepared and packed, we will provide the complete packing list along with the actual shipment weight.
Screenshot showing estimated packing or gross weight displayed on the product page
Packing details such as box weight and dimensions are only available once the goods are fully packed and ready for shipment.
As we do not keep stock for most items, exact packing information cannot be confirmed in advance.
For selected products where packing details are available, this information is shown directly on the product page.
DHL, FedEx, TNT, UPS, and similar couriers usually take 3 to 10 days to most countries. EMS also takes around 3 to 10 days to more than 100 countries. If shipped by air, your parcel should usually arrive within nine working days unless it is held by customs. Sea shipping takes longer, usually between two weeks and one month or more.
To track your shipment, follow these steps from your Account Dashboard:
- Click Order History.
- Click the number under the Boxes # column.
- Click the tracking number under the Tracking Number column.
Yes, you have to pay the shipping fee. Our prices are EXW (Ex Works), which means the price covers the goods at our warehouse only. Shipping fees, VAT, and other costs are not included.
Yes, we can provide a Certificate of Origin issued by the Korean Chamber of Commerce for most brands. The fee is $20 per certificate, set by the government. If you need a COO, please let us know before paying your deposit because we must follow specific procedures and request documents from the brand’s head office or distributor.
Please note that since the declared value must be listed on the COO, we cannot under-declare shipments that require one. We can also issue COOs for some Japanese brands.
Below is a sample Certificate of Origin issued by the Korean Chamber of Commerce.
Yes, you can engage your own forwarder. We will deliver within South Korea or Japan to your forwarder’s warehouse. After the goods are delivered, you will deal with your forwarder directly.
For Japanese cosmetics, your forwarder must use our company documents to prepare an export declaration. Otherwise, 12% VAT for local sales will be charged. You can consult your forwarder, since forwarders can prepare export documents.
Our wholesale prices are based on EXW (Ex Works) terms, which means the price includes only the products at our warehouse. Shipping, handling, customs, and related costs are not included and must be paid separately.
However, we can assist with shipping through various couriers or freight forwarders, and you will pay the applicable shipping fees in addition.
Yes, we can deliver locally inside South Korea.
The estimated local delivery fee is below:
| Weight Range | Price in US$ |
|---|---|
| 1-10 kg | $6.00 |
| 10-20 kg | $10.00 |
| 20-30 kg | $14.00 |
Note: These prices may change without prior notice.
Yes, we can arrange local delivery within Japan to your designated forwarder.
To avoid 12% Japanese consumption tax (VAT), the following conditions must be met:
- Your forwarder must handle formal export processing with an export declaration.
- The exporter name must be listed as our Japanese company.
If these conditions are not fulfilled, local Japanese VAT will be applied.
Yes, we can handle customs clearance and door-to-door delivery for shipments to Mexico.
However, we do not recommend shipping directly to Mexico due to strict customs requirements.
Instead, we arrange delivery through our partner cross-border forwarders. Your order is shipped from Korea to the United States, then delivered door-to-door from the U.S. to Mexico.
For more details, please read this guide.
To update your shipping or billing details on the invoice, please first update the information in your account.
Once updated, inform our team and we will revise your order details and issue a new invoice with the updated information.
- Shipping address: Update here.
- Billing address: Update here.
We do very safe, secure, and strong packing for all overseas shipments to make sure the goods arrive with you safe and sound.
Aerosol products are pressurized items such as sprays or mists. They are not allowed on planes due to safety risks, so they must be shipped by sea only. Sea shipping is generally practical for large orders, otherwise the shipping fee could be too high.
Sorry, we do not offer free shipping. Shipping costs are based on the total weight of your order. However, we offer discounted shipping rates through our corporate accounts with major couriers such as DHL, FedEx, TNT, UPS, and EMS.
Yes, we ship to almost every country worldwide.
For China, customs regulations are very strict. We can arrange shipment to China, but the buyer is fully responsible for customs clearance, import approval, duties, taxes, and any related issues at destination.
Yes, you may use your own courier account for shipping.
In that case, you will need to handle the shipment setup directly with your courier, including:
- Creating the shipment on the courier’s website.
- Generating and sharing the shipping labels with us.
Once we receive the labels, we will attach them to your cartons and arrange pickup with your courier.
Please note: When using your own courier account, all coordination including scheduling, tracking, and issue handling must be managed directly between you and the courier. Our support in such cases may be limited.
You must contact us within five days of receiving your items. Claims made after that will not be entertained. Sometimes products are renewed and packaging changes, or a product includes an additional gift item. Such cases are not treated as wrong items.
In the case of damaged items, you need to provide photos of the damaged items and the outer carton boxes. Damage caused during transit must usually be claimed directly from the courier, and we can assist with that as well. Minor damage such as pressed boxes or small scratches to product boxes will not be entertained because the products are still sellable.
In case of any dispute about products, payment, shipping, or anything else, you must contact us to report and discuss the dispute within 3 months of the transaction time. After that, all transactions are assumed to be settled.
Items marked as Q-Quick are in stock and ready to ship within 48 hours. In general, we do not keep wholesale stock and usually order from the brand’s head office after receiving your order. For best-selling items, we keep stock to supply them quickly. Most of these items are in our warehouse, while some are held in our distribution partner’s warehouse. We assure you there are no issues with expiry dates.
Customs Questions
We handle customs for multiple countries through our shipping and courier partners. More details can be found on our customs handling page.
No, the shipping fee does not include customs tax or fees, except for countries where we directly handle customs. More details can be found on our customs handling page.
However, we take the following precautions to help smooth customs clearance:
1. Under declaring goods
For example, if your parcel is worth $2,000 or more, we may declare it as less than $100. This can help it pass as a lower-value parcel in countries where that reduces the chance of being held. Alternatively, you may request that we declare the correct amount.
2. Divide shipment
If you have multiple cartons, we may send each carton on different days or to different recipients you specify, such as family members or friends. Having one carton under one name may reduce the chance of customs delay.
3. Undervalued invoice
We can issue an undervalued invoice for customs purposes to match the declared value of the shipment.
We are not familiar with the customs regulations of every country. For detailed information, please refer to your local customs office website. However, we take the following precautions to help smooth customs clearance:
1. Under declaring goods
For example, if your parcel is worth $2,000 or more, we may declare it as less than $100. This can help it pass as a lower-value parcel in countries where that reduces the chance of being held. Alternatively, you may request that we declare the correct amount.
2. Divide shipment
If you have multiple cartons, we may send each carton on different days or to different recipients you specify, such as family members or friends. Having one carton under one name may reduce the chance of customs delay.
3. Undervalued invoice
We can issue an undervalued invoice for customs purposes to match the shipment’s declared value.
Shipments via DHL, FedEx, UPS, TNT, and EMS are handled under DDU (Delivered Duty Unpaid) terms.
This means import duties, taxes, and customs clearance fees (if applicable) are the responsibility of the buyer in the destination country.
We do not offer DDP (Delivered Duty Paid) as a standard shipping option.
However, for selected countries, we provide door-to-door shipping solutions with customs handling included.
Yes, we provide door-to-door delivery with customs handling to the UAE through our courier partners.
This service is available for shipments from South Korea, Japan, and Hong Kong, offering a streamlined delivery process directly to your location.
For complete details on the process, requirements, and pricing, please refer to the guide below:
Yes. We can under-declare your goods and issue an undervalued invoice to reduce customs duties and taxes and help make customs clearance smoother. Please let us know the amount you want us to declare before your order is shipped.
For Japanese cosmetics orders, we can under-declare by 20% only because regulations are stricter in Japan.
No, we do not put any invoice inside the box or carton. Invoices are sent via email only.
We provide essential documentation to support your import, customs clearance, and compliance requirements.
Sample documents for reference
Yes, we can provide CPNP and SCPNP numbers for selected brands. Products with available CPNP or SCPNP registration are clearly labeled on our website.
Please note that CPNP/SCPNP numbers will be shared only after a confirmed order is in process. However, we are unable to provide information about the Responsible Person (RP).
On any brand catalog page, you can use filters to find products by CPNP, SCPNP, or Vegan labels for faster and more accurate selection.
CPNP/SCPNP filter example
Yes, we provide FDA MoCRA registration numbers for selected items where the information is available.
Products that include this detail are clearly marked with a MoCRA label on the product page.
Please note:
- Not all brands share their MoCRA registration numbers with us.
- If a product does not display the MoCRA label, it does not necessarily mean it is not registered.
- It simply means the brand has not provided the registration number to us.
Example of a MoCRA label on the product page:
No, our prices do not include any VAT.
All prices are based on EXW (Ex Works), meaning they exclude Korean local VAT, your country’s VAT, shipping fees, and any additional costs.
As we operate internationally, we are not associated with VAT regulations in your destination country, and therefore we cannot include your local VAT in our pricing or invoices.
If required, you may add your VAT number in your account, and it will be added to your invoice to support customs clearance or tax handling at your destination.
No. As a wholesaler, we do not provide documents or support required for product registration with local Food and Drug authorities in your country.
Product registration documents and regulatory support are usually provided directly by the brand’s head office to their official distributors in each country.
If you require registration support, we recommend contacting the brand directly or working with their authorized distributor in your region.
Yes, we can include a product origin statement on the invoice upon request to meet Turkish customs requirements.
We can also provide a Certificate of Origin (COO) for most Korean brands, issued by the Korean Chamber of Commerce.
If you require specific wording or formatting for customs clearance, please inform our team in advance and we will adjust accordingly.
No, we are unable to provide Product Information Files (PIF).
PIF documents are typically issued directly by the brand to their official distributors in specific regions and are not shared with local wholesalers in Korea.
We provide Material Safety Data Sheets (MSDS) for selected products. Products with available MSDS are indicated on our website, as shown in the screenshot below.
Screenshot showing MSDS availability indicator
Payments Questions
The following payment options are currently available:
- Bank Transfer / TT / SWIFT Transfer
- Wise / Revolut / Remitly / Payoneer and other similar service providers
- Western Union (bank transfer only, no cash pick-up)
- PayPal for selected countries only
You can also use our Wise affiliate link to receive your first transfer free for amounts up to $500.
Note: You may use any payment service that can send funds directly to our bank account. Many countries offer services similar to Wise, Remitly, or Revolut.
We require a 50% deposit to start processing your order, while the balance plus shipping fee is paid when the goods are ready. Please note that we will not dispatch the goods until 100% payment is made.
We accept the following currencies:
- USD
- HKD
- KRW for Korean cosmetics and food orders only
- JPY for Japanese cosmetics orders only
- PHP for Philippines orders only
- NTD for Taiwan customers only
The customer must pay the transfer fee, while we only count the net amount we receive. Please make sure to remind your bank to transfer us the net amount and add charges to your own account.
You may consider paying via Wise and get your first transfer free up to $500 using our Wise affiliate link.
You can reduce payment transfer fees by using one of the following options:
A basic pledge agreement is required to activate the pledge system. A draft can be provided upon request.
You must settle your deposit within 10 days or your order might be invalidated. For final payment, you must pay within 5 days or a warehousing fee based on per carton per day will be charged. If you have any payment issue, please discuss it with us and we may be able to accommodate you.
You must settle your final payment as soon as possible once the final invoice has been issued. We will store your parcel for one week without charge, but after that daily warehousing fees apply. In the worst case, if you do not pay within 2 months, your goods will be sold at a discounted price to recover our funds, and you will not be able to receive a refund.
In case of out-of-stock items or other issues where you need a refund, we strongly recommend keeping the funds as credit and using them for another order in the future. If you still want a refund, the transfer fee will be your responsibility. We will refund the exact amount we received, regardless of the net amount you receive after transfer charges by banks or PayPal. All USD or HKD payments are refunded via PayPal only.
Yes, we accept PayPal payments from selected countries only, including Singapore, EU countries, Australia, and New Zealand.
If PayPal is available for your country, you will receive PayPal payment instructions by email together with your invoice.
We do not accept credit or debit card payments for wholesale orders. However, you can use third-party services such as Veem or Plastiq to transfer funds from your card to our bank account.
Please note: We are not affiliated with these services and are not responsible for their performance.
In case of any dispute about products, payment, shipping, or anything else, you must contact us to report and discuss the dispute within 3 months of the transaction time. After that, all transactions are assumed to be settled.
Account Questions
Yes, you need an account to see wholesale prices.
Please click the account icon at the top right of the screen and then click Signup. A pop-up window will open with a sign-up form. You may also use a Google account to sign up by clicking Sign up with Google in the sign-up form.
How to sign up for a wholesale account at Q-depot
Yes. New customers receive a $20 welcome coupon when signing up on our website. This coupon is valid on your first order of $1,000 or more.
You can also check for active coupons anytime by visiting the My Coupons section in your account dashboard.
Yes, registering a wholesale account is completely free and takes only a few seconds. After signing up, you will also receive a $20 cash coupon that you can use toward your first order.
This issue usually happens when browser translation is enabled during the sign-up process.
Please complete your registration in English only, as the system accepts input in English format. Using browser translation may cause input errors or prevent certain fields, such as country selection, from working correctly.
Once your account is successfully created, you can enable translation again if needed.
My Wallet in the account dashboard is where you can see:
- Your cash balance.
- The record of all incoming and outgoing payments.
- The record of all payments used for your orders, whether deposits, final payments, or other adjustments.
- Any other addition or subtraction from your account.
To check wholesale prices in your currency, please change the currency at the top right of the page when using desktop, or from the menu when browsing on mobile.
We support only the currencies available on our website. Once selected, all prices across your account, including order history and product listings, will reflect your chosen currency.
Note: All prices will change to USD at checkout. However, we accept payments in USD, HKD, KRW, JPY, PHP, and TWD.
Market Insight gives you in-depth analytics about global K-Beauty wholesale market trends along with detailed statistics about your own account and purchasing activity.
The dashboard is divided into two main sections:
1. Global Insight
In this section, you can discover the best-selling products, brands, categories, and wholesale buying trends in your country or any other market.
This is one of the first analytics platforms in the K-Beauty wholesale industry designed to provide buyers with a clearer understanding of real wholesale market demand across different countries and globally.
It helps resellers, importers, distributors, and store owners identify trending brands, popular products, fast-growing categories, and market opportunities to make better purchasing and investment decisions.
You can also filter statistics by country to better understand what products are performing well in a specific market.
2. My Business Insights
This section provides detailed analytics about your own account, including purchasing behavior, order history trends, frequently ordered brands and products, savings from wholesale discounts, and business growth insights over time.
All analytics and rankings are generated automatically by the system in real time based on platform-wide wholesale ordering data.
If you did not receive the verification email, please follow these steps:
- Check your junk or spam folder.
- Make sure you signed up with the correct email address.
- Request the link again. Visit the login page and click login. The system will prompt you if the account is not verified, then click send verification link again.
- If that still does not help, please contact us.
Multiple consecutive order cancellations may result in automatic account suspension according to our policy, which helps prevent misuse by bots or non-serious users.
To reactivate your account, pay a deposit for any previous order. This deposit can be used toward past or future orders.
To reactivate your account, simply pay a deposit for any previous order. Once the deposit is received, your account will be activated. This deposit can be used toward past or future orders.
About Us
We have been in business since 2012. We are one of the pioneers of the K-beauty wholesale online business in South Korea.
We are based in South Korea, Hong Kong, the Philippines, and Taiwan. All Korean brands are shipped from Korea, and Japanese brands are shipped from Japan, except The Ordinary, which is shipped from Hong Kong.
Please don’t take only our word for it. Search for Q-depot reviews and you will find many genuine reviews from real buyers. Over the years, one of the most valuable things we have earned is positive customer feedback.
You may read our customer reviews on Google, Trustpilot, ResellerRatings, or Facebook.
With 500+ brands, 60,000+ products, and 100,000+ registered wholesale customers in 100+ countries, we are one of the biggest and top-rated wholesalers. For more reasons, please read here.
We do not offer OEM or private label services. As a wholesaler, we sell ready-made products from third-party brands and are not involved in manufacturing.
We work Monday to Friday, 9:00 AM to 6:00 PM GMT+8, and we are off on Korean public holidays.
We're Here to Help
If you cannot find an answer to your question, our team will be happy to assist you directly.
Contact Wholesale Team
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